In today’s episode, we sit and talk with John Bryant, Sr. Operations Manager, at Endicott Call Centers with headquarters in Miami, FL and multiple locations nationally. John shares his inside perspective of what it’s like to be in the call center business and its unpredictable circumstances and emergency needs.
Endicott Call Centers connects your business with 24/7 call center solutions for businesses and any outsourced needs. We customize our services and adopt your company culture to provide the best customer experience. Ultimately, we are in the people business and hand select only the best agents for your program.
With virtual assistance, live chat, and premier answering services, Endicott Call Center prides itself on decades of delivering state-of-the-art of communications technology and outsourced call center services including: inbound calls, outbound calls, HIPAA-compliant secured text messaging, email response, live chat and more. We are your extended partner for world-class business extension and customer care.
For more info, go to www.endicottcomm.com.
Thank you for listening!